Frequently Asked Questions

Ordering from Punch Pizza is easy! You can place your order through several channels:

• Online via our website — browse the menu and add items to your cart
• By phone at +1 612-223-7200
• In person at 1313 Wayzata Blvd, Wayzata, MN 55391

Absolutely! At Punch Pizza, every pizza is made to your liking. You can customize your order with a wide range of toppings, sauces, and crusts. Whether you want extra cheese, hold the onions, or a drizzle of our signature hot honey — just let us know during checkout or when you call in your order.

Yes, our minimum order for delivery is $15.00 before delivery fees and taxes. For pick-up orders, there is no minimum — feel free to grab just a single slice or a full pie!

We love feeding a crowd! For group orders of 10 or more pizzas, we recommend placing your order at least 48 hours in advance. Reach out to us directly at [email protected] or call us so we can ensure everything is perfectly timed and fresh for your event.

Our estimated delivery time is 30–45 minutes from the time you place your order, depending on your location within our delivery zone and current order volume. During peak hours (Friday evenings, weekends), times may extend slightly. You'll receive a confirmation with a real-time estimate when your order is placed.

We deliver within a 5-mile radius of our Wayzata location at 1313 Wayzata Blvd. This covers most of Wayzata, Minnetonka, Plymouth, and surrounding neighborhoods. Enter your address at checkout to confirm delivery availability for your location.

Our standard delivery fee is $3.99 for orders within a 3-mile radius. Orders between 3–5 miles incur a $5.99 delivery fee. All delivery fees are shown transparently at checkout before you confirm your order.

Yes! We offer contactless delivery for your convenience and safety. Simply select "Leave at door" during checkout and add any specific delivery instructions. Our driver will place your order at the designated spot and notify you upon arrival.

We do! Our menu includes:

• Gluten-Free Crust — available as an add-on for any pizza (add $2.50)
• Vegan Cheese — a creamy plant-based alternative to mozzarella
• Vegan Toppings — all our vegetables and many sauces are vegan-friendly

Please note: our kitchen handles gluten-containing products, so cross-contamination is possible. We cannot guarantee a fully allergen-free environment.

We're proud to use locally sourced, fresh ingredients wherever possible. Our produce is sourced from Minnesota farms during the growing season, our mozzarella is made fresh daily, and our dough is prepared in-house every morning using organic flour. We believe great pizza starts with great ingredients.

Some of our specialty pizzas and sauces may contain or come into contact with nuts, dairy, eggs, soy, and wheat. We strongly recommend informing us of any allergies when placing your order. Our team will do their best to accommodate dietary needs and provide allergen information for specific menu items. For a full allergen list, please contact us directly.

We accept a wide variety of payment options to make ordering as easy as possible:

• All major credit and debit cards (Visa, Mastercard, Amex, Discover)
• Apple Pay and Google Pay
• Cash on delivery or in store
• Punch Pizza gift cards

You can cancel your order within 5 minutes of placing it for a full refund. After that window, orders are already in preparation and cannot be cancelled. If there is an issue with your order — wrong items, missing toppings, or quality concerns — please contact us within 1 hour of delivery and we'll make it right. Full details are in our Refund Policy.

No account is required to place an order — you can checkout as a guest anytime. However, creating a free Punch Pizza account unlocks benefits like order history, saved addresses, faster checkout, and access to exclusive member deals. Signing up only takes 30 seconds!

Yes! Our Punch Rewards program lets you earn points on every order. Here's how it works:

• Earn 1 point for every $1 spent
• Redeem 100 points for $5 off your next order
• Birthday bonus — double points in your birthday month
• Exclusive member-only deals and early access to new menu items